In recent conversations with 2 of my clients, I explained that their website content should be written in plain language, and recommended they write at a junior high level. They both pushed back: their customers Read more…
Association of National Advertisers
Duke Fanelli, EVP/CMO
"In advance of refreshing our website, we engaged Steph to conduct a deep, and thorough audit of our existing site. She was consistently available to answer questions, and her work was delivered on time and included very actionable recommendations that improved readability, engagement and the overall UX. Steph was as a valuable resource and partner."